Customer Reviews in Brick, NJ

Certified by AutoVitals

Arlene K. from Brick, NJ on 11/8/2019 and their testimonial is:

"I would definitely recommend you."

Anonymous from Brick, NJ on 11/8/2019 and their testimonial is:

"The best in Brick. Great staff work with you and always do the best job."

Ed L. from Brick, NJ on 11/6/2019 and their testimonial is:

"Total professionals and all around good guys. They go above and beyond."

Anonymous from Brick, NJ on 10/20/2019 and their testimonial is:

"Very thorough and understanding. They take time to explain everything and do not push unnecessary repairs"

Eric K. from Jackson, NJ on 9/26/2019 and their testimonial is:

"Great shop. Fair prices. They know what they are doing. And can be trusted."

Kathy M. from Brick, NJ on 9/22/2019 and their testimonial is:

"I’ve been trusting our cars with Rich’s Automotive for years... always pleased and very courteous."

Pat B. from Brick, NJ on 9/18/2019 and their testimonial is:

"Always honest and accommodating."

Michael T. from Brick, NJ on 9/17/2019 and their testimonial is:

"They did exactly what they said they would do. Great job, would recommend to others, check them out. Taking my next repair to them, for sure."

Lee C. from lakewood, NJ on 9/5/2019 and their testimonial is:

"Jake & Rick are so honest about what my car needs they never suggest any service that I don’t need. Such nice guys too!"

Maurice H. from East Orange, NJ on 8/25/2019 and their testimonial is:

"They do great and efficient work. On time, no hassles."

Jerry G. from Brick, NJ on 8/22/2019 and their testimonial is:

"Go to see Rich and Jake. They will take care of you and you won't be sorry using their services. I have been going there forever and would not go anywhere else."

Barbara G. from Brick, NJ on 8/22/2019 and their testimonial is:

"Very professional and competent ,totally satisfied."

Devin G. from Brick, NJ on 8/20/2019 and their testimonial is:

"Great communication and prompt service"

Laurene F. from Pitman, NJ on 8/4/2019 and their testimonial is:

"Absolutely!"

Beverly M. from Mantoloking, NJ on 7/9/2019 and their testimonial is:

"Timely, professional and very informative"

Anonymous from Brick, NJ on 7/8/2019 and their testimonial is:

"Great work"

Gail H. from Brick, NJ on 7/6/2019 and their testimonial is:

"Excellent and accommodating !"

Jo-anne from Brick, NJ on 7/4/2019 and their testimonial is:

"excellent work, prices, friendly, and most important honest. Work completed on time."

Matt I. from Brick, NJ on 7/4/2019 and their testimonial is:

"These people are very professional"

Alice O. from Brick, NJ on 7/2/2019 and their testimonial is:

"They are the best. Nice. Fast. Informative. Advanced technology. They let you know what you need and what can wait."

Anonymous from Brick, NJ on 6/23/2019 and their testimonial is:

"Outstanding"

Dustin B. from Brick, NJ on 6/18/2019 and their testimonial is:

"Cooperative, fast, fair. Highly recommended."

Stephen from Brick, NJ on 6/18/2019 and their testimonial is:

"Awesome people. I am visiting family and had driven to NJ from Idaho and was having problems with my truck. They had me drop off my truck on Tuesday morning and went to work on it right away and it squared away before the end of day. Quality work and service. Highly recommended!"

Michael G. T. from Brick, NJ on 6/12/2019 and their testimonial is:

"I’ve been looking for a good reliable place to take my cars. I’ve found it. Excellent service, everything explained and everyone treats you well. First class operation."

Robert M. from Brick, NJ on 6/7/2019 and their testimonial is:

"Very professional they want to fix your vehicle right and they go above and beyond for your repair giving you prices before work letting you know your options and get the job done in a timely manner as long as it’s correct they are honest and do great work I thank them all for all the work they do on my vehicles and will only bring my vehicles to them"

Al And Dee K. from Lakewood, NJ on 6/3/2019 and their testimonial is:

"Great service and very trustworthy."

Ed L. from Lakewood, NJ on 5/31/2019 and their testimonial is:

"Fantastic service and work"

Cynthia J B. from Brick, N. on 5/31/2019 and their testimonial is:

"Dependable and honest. Always know that my vehicle is well serviced"

William V. from Brick, NJ on 5/29/2019 and their testimonial is:

"AC Broke, Team Jake diagnosed valve and electrical problem, now all is cool. Brakes pulsated, repair got me stopping on a dime."

Dan from Brick, NJ on 5/23/2019 and their testimonial is:

"Very good"

Anthony from Manchester Township, NJ on 5/23/2019 and their testimonial is:

"They treat you like family"

Eric K. from Jackson, NJ on 5/20/2019 and their testimonial is:

"They know what they are doing On top of the situation"

Jerry from Brick, NJ on 5/13/2019 and their testimonial is:

"this shop treats everyone as if they are family. their work is outstanding."

Karin T. from Brick, NJ on 5/10/2019 and their testimonial is:

"Trustworthy! Very friendly!"

Mike from Brick, NJ on 5/8/2019 and their testimonial is:

"I was very satisfied with their workmanship and professionalism with dealing with my problem and repairing my car in a timely manner"

Lisa J. from Brick, NJ on 5/2/2019 and their testimonial is:

"Very good quality and fair."

Ed A. from Brick, NJ on 5/2/2019 and their testimonial is:

"Great service and most important you can trust them"

Eugene R. from Brick, NJ on 4/29/2019 and their testimonial is:

"They are best around and they treat you like family"

Michele C. from Brick, NJ on 4/25/2019 and their testimonial is:

"You are the best !"

Edward S. from Brick, NJ on 4/15/2019 and their testimonial is:

"It’s the best around town."

Scott S. from Brick, NJ on 4/6/2019 and their testimonial is:

"Fast, reliable, and fair."

Al S. from Brick, NJ on 4/5/2019 and their testimonial is:

"Only place an people I trust"

Wayne from Brick, NJ on 3/23/2019 and their testimonial is:

"Jake takes his time to explain everything about the services that need to be taken. He is refreshingly honest and tries to save us money whenever he can so. The shop appreciates our business and we would never think of going anywhere else."

Tony M. from Lavallette, NJ on 3/17/2019 and their testimonial is:

"Quality work friendly at a fair price"

Matt T. from Brick, NJ on 3/9/2019 and their testimonial is:

"Go,he stands behind all his work ,and it's done rite w quality parts...never ever had a problem. Matt trapp"

Albert P. from Brick, NJ on 3/5/2019 and their testimonial is:

"Friendly people quality service they show you everything you need done before they do it and what could happen if they didn’t"

John N. from Brick, NJ on 2/19/2019 and their testimonial is:

"Definitely recommend"

Joseph Di M. from Brick, NJ on 2/19/2019 and their testimonial is:

"Trustworthy and accommodating. Very knowledgeable and can fix almost anything."

Alison C. from Manasquan, NJ on 2/15/2019 and their testimonial is:

"Always so friendly, accommodating and helpful. I would recommend this shop to anyone looking for reliable and fair car service. Great people!"

Andrew R. from Seaside Heights, NJ on 2/13/2019 and their testimonial is:

"Trustworthy honest guys. I would go back."

John K. from Brick, NJ on 2/7/2019 and their testimonial is:

"About we found a reputable and honest auto mechanic/service facility! It's really dicey out there! But Riches is so the very best! Knowledgeable, Certified in all aspects of those areas he handles. Up to date on the latest developements and equipment to diagnose and where possible, repair your vehicle. And morecthan reasonable priceless! Th at I truly found incredible! So now we know where to go, and who to reccommend to others in need of a trustworthy, COMPETENT auto repair facility that combines old school savvy with the latest high tech information and diagnostics to provide you with great service at the best possible price, in as helpful, courteous and expeditious a manner as possible! We all need a shop like RICHES!! You won't be disappointed, and yes, they personally guarantee all work! John Kersey. Brick NJ"

Jim B. from Brick, NJ on 2/6/2019 and their testimonial is:

"That it's the best place to go hands down. Jacob makes certain that you fully understand your car's issue(s) if you bring it in with a problem. In addition, he takes time to explain safety concerns in relation to repairs. Finally, he also provides information concerning potential service needs that may be anticipated in the coming months. His approach is very comprehensive and informative. Much appreciated!"

Michael W. from Brick, NJ on 2/5/2019 and their testimonial is:

"The best"

Edward from Brick, NJ on 1/23/2019 and their testimonial is:

"Very thorough easy to work with"

C.terranova from Brick, NJ on 1/21/2019 and their testimonial is:

"Our mechanic retired to Florida, looking for a great mechanic. So glad we listened to my dad & brother. Great experience, love that its a family business. Love the texting& email updates."

Jonathan S. from Brick, NJ on 1/16/2019 and their testimonial is:

"Amazing service. Great people. Never had a bad experience in the years going there"

Tim M. from Brick, NJ on 1/15/2019 and their testimonial is:

"Great service!"

Lori M. from Brick, NJ on 1/13/2019 and their testimonial is:

"My family and I have been going to Rich’s since they opened. We don’t trust anyone else with our vehicles but them."

Bill B. from Toms River, NJ on 1/13/2019 and their testimonial is:

"The best service, fair prices and knowledgeable staff."

Chet from Brick, NJ on 1/12/2019 and their testimonial is:

"Professional.courteous and does the work requested and gives the cost and what they ned to do. I use them instead of going to my car dealer for maintenance."

John C. from Brick, NJ on 1/8/2019 and their testimonial is:

"Your quality is second to none. Simply the best."

Lee C. from lakewood, NJ on 1/6/2019 and their testimonial is:

"Like I always do....they are honest and do the best work!"

Christina from Brick, NJ on 1/4/2019 and their testimonial is:

"Excellent"

Tony N. from Point Pleasant Beach, NJ on 12/18/2018 and their testimonial is:

"If you can drive it, Richs can fix it. Merry Christmas & Happy New Year ,God Bless"

Michael W. from Brick, NJ on 12/17/2018 and their testimonial is:

"Great"

Steve from Brick, NJ on 12/2/2018 and their testimonial is:

"95%...happy...but...being I left car when closed....I left note ....Right on driver seat...when I picked. Up car he ago....I asked....about. note...was told didn't. Read it....moved it to passenger seat"

Pat B. from Brick, NJ on 11/30/2018 and their testimonial is:

"Excellent"

Anonymous from Brick, NJ on 11/29/2018 and their testimonial is:

"Everyone at Rich’s automotive that I have dealt with have been courteous and most of all honest. All work I’ve had done on my car has been completed in a timely manner and always fair priced. This is also the absolute cleanest mechanic shop I have ever been to!"

David W. from Point Pleasant Beach, NJ on 11/29/2018 and their testimonial is:

"Very easy to talk to and professional"

Nancy from Brick, NJ on 11/28/2018 and their testimonial is:

"Definitely have your car serviced there"

Joseph C. from Toms River, NJ on 11/28/2018 and their testimonial is:

"VERY EFFICIENT AND HONEST PEOPLE. I would recommend them always."

Kathy D. from Brick, NJ on 11/20/2018 and their testimonial is:

"That they are very friendly and explain everything that needs to be done and they let you know what has to be done . I have never had a bad experience at this shop."

Lori from Brick, NJ on 11/18/2018 and their testimonial is:

"I would highly recommend them to anyone. They have been working on my whole families cars for a lot of years now I would not go anywhere else."

Jerry from Brick, NJ on 11/10/2018 and their testimonial is:

"see for yourself everyone is competent, honest and professional. their service goes far beyond what most people would imagine that's why i have been dealing with rich's since their opening."

Ralph L. from Seminole, FL on 11/9/2018 and their testimonial is:

"The guys in the shop are all very professional and knowledgeable about automotive repair. When my repairs are done, I know that my car is ready for the road again."

Lee C. from lakewood, NJ on 11/2/2018 and their testimonial is:

"I always tell people they are the best, & don’t do any work that is not needed."

Colleen G. from Brick, NJ on 10/29/2018 and their testimonial is:

"I’m so thankful to have local, capable, trustworthy, honest people taking care of my vehicle. They are the best!"

Dave S. from Brick, NJ on 10/26/2018 and their testimonial is:

"The staff at Rich’s Automotive are as good and honest as you will find in the auto repair market. They are always communicating with the customer about repairs needed and honoring their word on all quotes. They have brought my ‘92 pickup back to life and is now my daily driver. Check these guys out if you are ever in need of car repairs. You won’t be disappointed."

Anthony Maisto J. from Manchester Township, NJ on 10/7/2018 and their testimonial is:

"Very good quality and courteous servise"

Bob from Brick, NJ on 10/5/2018 and their testimonial is:

"Excellent."

Anonymous from Brick, NJ on 10/1/2018 and their testimonial is:

"Professional and thorough"

Gc from Brick, NJ on 9/26/2018 and their testimonial is:

"Honest is the biggest asset this service center has. They have help me in diagnosing a problem and printed out a service advisory to take back to the dealership even though the car was over the warranty it help me get a partial rebate on the work. The owner (Jacob) is easy to do business with and always has the customer in mind."

Kerry S. from Brick, NJ on 9/23/2018 and their testimonial is:

"I would tell them that Jake is great with my son who is a young driver and always takes time out to answer questions and help him."

Kathleen M. from Brick, NJ on 9/22/2018 and their testimonial is:

"Having used Rich’s Automotive for a few years now in itself is complimentary. As I said to Jake today...we appreciate their honesty and automotive knowledge. They always go out of their way to accommodate making repairs on our cars. Being so pleasant and friendly in business goes a long way in our world today."

Albert P. from Brick, NJ on 9/17/2018 and their testimonial is:

"Clean and polite waiting area work was done promptly in the vehicle was not covered in grease thank God"

Linda from Brick, NJ on 9/12/2018 and their testimonial is:

"Great service."

Peter D. from Brick, NJ on 9/10/2018 and their testimonial is:

"Honest, fast, excellent work. Very good communication as well. Hard to find a great mechanic that is trustworthy and skilled. Was referred by a few different friends."

Sheryl P. from Brick, NJ on 9/4/2018 and their testimonial is:

"They do great work. Very honest and reliable. The only mechanics that we use"

Zaccone from Brick, NJ on 8/22/2018 and their testimonial is:

"????"

John W. from Howell, NJ on 8/17/2018 and their testimonial is:

"The finest group of mechanics polite and respectful to hearing you out"

Rob M. from Brick, NJ on 8/8/2018 and their testimonial is:

"Great work very pleased with all the work I’ve gotten done there they get the job done right and fast will always recommend Rich’s automotive for any service from a simple tire plug to a motor replacement"

Tiffany N. from Howell, NJ on 8/2/2018 and their testimonial is:

"I always recommend Rich's Automotive based on their efficiency, price, skills, and customer service!!"

Bob from Brick, NJ on 7/30/2018 and their testimonial is:

"Richs Automotive has always been a top notch shop. From the Owners to the Techs and their Shop manager is probably the most knowledgeable in Brick. Recommend highly for all your repair and Maintenance needs."

Georgene R. from Brick, NJ on 7/25/2018 and their testimonial is:

"Highly recommend they are the best! I have been getting my cars serviced with them for years. Family owned & operated"

Daren from Brick, NJ on 7/25/2018 and their testimonial is:

"Great experience..very pleased!! Quickly found the car's issue, and the service time was just as fast. Repair bill was very reasonable, and the shop itself was clean and organized. I highly recommend Richs Automotive!"

Jill M. from Brick, NJ on 7/22/2018 and their testimonial is:

"Always honest and they do a great job"

Lisa J. from Brick, NJ on 7/16/2018 and their testimonial is:

"Very professional and honest!"

Cynthia B. from Brick, N. on 7/15/2018 and their testimonial is:

"Only place I would take my vehicle for service. Always available when I have needed them."

Joseph B. from WARETOWN, NJ on 7/12/2018 and their testimonial is:

"Service is great explain to you in detail what your card needs what's recommended and what's needed to be very fair in pricing and amount of time for job to be completed"

Jenn K. from Brick, NJ on 6/20/2018 and their testimonial is:

"Great service and very friendly and customer oriented"

David F. from Brick, NJ on 6/13/2018 and their testimonial is:

"Great service as always. Work done on time as always"

John from Brick, NJ on 6/3/2018 and their testimonial is:

"Very nice people to deal with, would recommend them to go there."

Erik A. from Brick, NJ on 5/31/2018 and their testimonial is:

"They were great. Took care of everything I needed and at what I consider a reasonable price. Very good at keeping me up to date as to progress of my repair and quality workmanship"

Bill B. from Toms River, NJ on 5/20/2018 and their testimonial is:

"The staff is polite and professional. Their prices are competitive, fair and timely."

Allen M. from Brick, NJ on 3/6/2018 and their testimonial is:

"Speedy, honest and trustworthy .Jake and the crew are top notch."

Willie Diana J. from Brick, NJ on 3/4/2018 and their testimonial is:

"Very knowledgeable and trustworthy mechanic’s the only place I bring my vehicles to"

William V. from Brick, NJ on 12/31/2017 and their testimonial is:

"The ability of the Team never ceases to amaze me in diagnosing and repairing the simplest or most complex issues. It's really a trust issue."

George from Brick, NJ on 11/24/2017 and their testimonial is:

"Good service, trusted mechanics and service rep."

Gerry K. from Brick, NJ on 11/22/2017 and their testimonial is:

"that i have been very happy with their service for many years and would recomend them to any one"

Sally S. from Brick, NJ on 11/6/2017 and their testimonial is:

"Have recommended in the past and would recommend again"

Matt H. from Brick, NJ on 11/2/2017 and their testimonial is:

"I've been a loyal customer of Rich's Auto for 12 years. Friendly, transparent, and HONEST from top to bottom. Keep up the great work and integrity. God bless."

Ken K. from Brick, NJ on 10/28/2017 and their testimonial is:

"Always get quality service & quality work. No reason to go anywhere else."

John C. from Polk City, FL on 9/6/2017 and their testimonial is:

"Honest,trustworthy and not pushy they let me know when i need something but also if it is nessesary immediately or if it can wait,what i also like is they explain what the problem is so i can understand,workmanship excellent.We all know you can't please everyone,but thery're doing a hell of a job trying.Great job keep up the good work."

Al K. from Lakewood, NJ on 8/29/2017 and their testimonial is:

"The quality of work and customer service at Rich's Automotive is excellent. I have complete confidence in their service!"

Mark M. from Brick, NJ on 8/17/2017 and their testimonial is:

"As always service was above expectations. I have been going here for as long as I can remember and I have never have trusted anyone with my car like Jake and Richie. If anyone would ask me for a recommendation for service I would always tell the Richs automotive."

Jim B. from Brick, NJ on 6/16/2017 and their testimonial is:

"Jacob makes customer service a priority. He welcomes you with a firm hand shake and smile. He conveys both "a can do" and "will do" attitude when servicing your car. He ensures that the customer is well informed of work in progress and takes the time to point out the status of other areas of the car to be mindful of in the future. I appreciate his efforts. Excellent experience!"

Ed P. from Toms River, NJ on 5/30/2017 and their testimonial is:

"Perfect. I've used them for years and have always been very happy with their work."

Vincent V. from Brick, NJ on 5/4/2017 and their testimonial is:

"when asked who works on my mustang,i always tell everyone to go to rich's, because of the professional work that is performed, friendly service and caring people to deal with."

Lorraine T. from Howell, NJ on 2/7/2017 and their testimonial is:

"We always feel confident when Rich's services our cars. We get prompt, on time appointments, great service and tips on future servicing. We highly recommend Rich's Automotive."

Dave from Brick, NJ on 1/19/2017 and their testimonial is:

"Always professional and accommodating. You can really trust them to give you the best, most economical service."

Dan P. from Brick, NJ on 1/11/2017 and their testimonial is:

"As always the service and repairs were done as promised. Their quality work and fair pricing is second to none This why my family and I have been using Rich for over 15 yrs."